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frequently asked questions

To register, simply use our free US address, send invoices to info@specialdeliveryltd.com and we will enter you into our system.

Name Section: Your Name c/o SDL, Address Line 1: 4531 NE 11th ave Address Line 2: Suite H36 City: Oakland Park State: Florida Zip: 33334 Country: United States

Shipments arrive on island every Tuesday and Friday

To schedule a delivery, simple call or whatsapp our local office and set up a delivery time and date.

Is my package insured

Can I pickup my packages from the US Location?

Do you offer international returns

I have one receipt but the items shipped separately. What do I do?

Do certain items require a permit?

Are there storage fees?

Do you offer consolidation?