Privacy Policy for Special Delivery

At Special Delivery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our courier services.

Information We Collect:

Personal Information: When you register an account or place an order with us, we may collect personal information such as your name, contact details, address, and payment information.

Shipment Details:

We collect information related to your shipments, including package contents, weight, dimensions, and delivery instructions.

Communication:

We may collect information from your communications with us, including emails, messages, and phone calls.

How We Use Your Information:

Order Processing:

We use your information to process and fulfill your orders, including arranging pickups, customs clearance, and local deliveries.

Communication:

We may use your contact information to communicate with you about your shipments, updates, promotions, and customer service inquiries.

Improving Services:

Your feedback and usage data help us improve our services, tailor offerings to your needs, and enhance the user experience.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Payment information is securely processed through reputable payment gateways, and we do not store sensitive payment details on our servers.

Third-Party Services:

We may use third-party services and partners to facilitate shipping, customs clearance, payment processing, and communication. These partners are required to adhere to data protection regulations and confidentiality agreements.

Our website may contain links to external sites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites.

Data Retention:

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights:

You have the right to access, update, or delete your personal information. You can manage your account settings and preferences or contact us for assistance.

We respect your choices regarding communication preferences and marketing materials. You can opt-out of promotional communications at any time.

Updates to Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated to you.

By using Special Delivery services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about your privacy or data security,
please contact us at: info@specialdeliveryltd.com

Last Updated: 5/6/2024