Name Section: Your Name c/o SDL,

Address Line 1: 4531 NE 11th ave

Address Line 2: Suite H36

City: Oakland Park

State: Florida

Zip: 33334

Country: United States

Shipments arrive on Island on Tuesdays and Fridays

If a package arrives at our U.S warehouse damaged, we notify the customer and offer assistance to return the goods to the seller. If a package is damaged or lost after being scanned into our system, a full refund is given based on the circumstances.

Special Delivery does not accept third party delivery confirmations from carriers in the United States. Once an item is scanned into Special Delivery system the item is “Delivered” to Special Delivery.

No. Special circumstances will however be given to medical supplies.

 No. Not at this time.

If items split into multiple shipments, we hold the order at our US address until all goods for that particular order have arrived. 

 If you receive a gift or an item deemed free, please contact the sender to provide a receipt. Every item has a value whether it is deemed to be free. Any package that does not have a receipt will not be shipped.

Yes, A package may not be shipped if it lacks the required permit. For example, if you wish to ship a drone, you must contact Bahamas Civil Aviation Department to obtain the required permit.

In the event that a customer cannot pickup all shipments at once, they are required to pickup the ones that were available first.

Packages not picked up within 7 days of the invoice date will be subject to a storage fee of $2.00 day. Items left for 30 days or longer will be sold to cover duty, freight and brokerage charges

No. Shipments from different vendors will not be combined or consolidated as one.

However,  items within the same order are always billed as one shipment. For example, a walmart order with 5 packages will all be apart of the same bill.